Keep your password private when signing in.
How to start the Lucky Mate login
Use the sign-in option to access your account. You can also read our guide to games and offers before playing.
- 1Select the login option
- 2Enter your account details
- 3Submit them to sign in
Use the details associated with your existing account. A saved password can make signing in easier, but an old saved entry may contain a password you have since changed.
What to do when login fails
Start with your account details and connection. A typing error, an outdated saved password or a browser problem can prevent a sign-in attempt from working.
- Look for unintended spaces in your account details.
- Make sure your keyboard is entering the intended characters.
- Try your current password instead of an older saved one.
- Reload the page or try another browser.
If you have forgotten your password, use the password recovery option on the sign-in screen. Recovery normally involves a message sent to the contact details associated with the account; follow its instructions and choose a new password.
Repeated unsuccessful attempts can trigger an account security restriction. Give the recovery process time to work and avoid sharing your password or a one-time security code with anyone.
Mobile login and app questions
On mobile, use your account details to sign in. A mobile browser can save credentials, so remove or update an old entry after changing your password.
If a page will not load, try a different connection or restart the browser. Clearing browser data can also resolve a faulty session, although it may sign you out of other websites.
Games and products after login
Lucky Mate offers live casino in Australia. Live casino games use a video stream of a dealer, while you make your selections through the on-screen controls.
For real-money play, your account balance determines what you can stake. Read the game rules and understand the bet before placing it; signing in does not itself place a wager.
Bonuses and promotions to understand before playing
Lucky Mate has four numbered welcome bonuses and other current promotions. Each numbered bonus has its own percentage and maximum.
| Offer | Match | Maximum bonus |
|---|---|---|
| Welcome bonus #1 | 150% | $2,000 |
| Welcome bonus #2 | 100% | $1,500 |
| Welcome bonus #3 | 100% | $1,500 |
| Welcome bonus #4 | 150% | $2,000 |
Cashback starts with signing up and making a first deposit, after which you start earning cashback on bets. The loyalty program expires after 30 days.
A match bonus is calculated as a percentage of a qualifying deposit, subject to its maximum. Bonus funds and free spins can have wagering requirements: these set out play conditions that apply before associated funds can be withdrawn.
